Softphones Suck

Written by: Robert R. Russell on Friday, January 20, 2023.

Over the last few years I have been using various VoIP systems for work. So far I have come to one conclusion about softphones. They all suck.

Everybody wants you to use their proprietary softphone. This causes two problems. No support for standards and inconsistent features. The first is the bigger issue in my opinion. It guarantees that you have to uses their proprietary softphone app. Without the freedom of choosing your softphone application you are stuck with the features your telphony provider provides.

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